Software & integrations
Connect conversations with the software your team uses. iPECS ONE brings calls, chat and collaboration together across supported mobile and desktop devices.
Less admin. More useful conversations.
- iPECS ONE for calls, chat and collaboration wherever you work
- Call analytics and reporting to understand activity
- Call recording subject to licence and configuration
- CONNECT for iPECS and bespoke integrations assessed individually
- Automatic CRM call logging where supported
- AI transcriptions and summaries subject to compatible setup
The business benefit
Reduce repetitive post-call tasks and give your team useful caller context.
Business Growth CalculatorA setup checked for your business.
Features and integrations are subject to confirmation of your exact platform, CRM version, licence and configuration. We don’t assume every integration is available.
Recording and AI processing also need an agreed privacy, consent, retention and access approach. The website recommends possibilities; it is not a live AI integration.
Make the move with a clear plan.
Review your current setup and contracts, agree a configuration, then plan the rollout, training and any number transfer together.
How onboarding works