Meta Media · on-hold studio

Make every wait sound like your business.

Meta Media turns your business details into editable on-hold scripts, natural-sounding AI voices and music — exported ready for your phone system.

How it works

From website to phone-ready audio.

  1. Step 1

    Start with your website

    Add your business website so your name, services, opening hours and contact details can shape a first draft.

  2. Step 2

    Edit your scripts

    Review and edit every word, then choose from a range of AI voices and languages.

  3. Step 3

    Choose your music

    Pick from a music library, or try optional AI-generated music.

  4. Step 4

    Export for your phones

    Download phone-ready files such as 8 kHz WAV, µ-law, HD and MP3. Which format suits depends on your phone platform.

Message types

Every moment a caller hears you.

Welcome greeting
Music & messages on hold
In-hours voicemail
Out-of-hours voicemail
Seasonal & closure updates
Multilingual messages
Business benefits

Waiting time, put to work.

  • Give callers useful information while they wait
  • Keep hours, services and closures up to date
  • Present a consistent, professional voice
  • Reach callers in more than one language
  • Update messages without re-recording in a studio

What could music on hold be worth?

Explore an illustrative scenario using your own call numbers in the Business Growth Calculator. You’ll share your company details before seeing results; nothing is guaranteed.

Business Growth Calculator
Industry examples

Estate agency

Mention valuations, new instructions and branch hours while callers wait.

Healthcare & dental

Share opening times, appointment guidance and where to find routine information.

Trades & construction

Explain service areas, emergency contact routes and how to book a visit.

Hospitality

Promote events, booking options and seasonal opening hours.

For resellers

Offer Meta Media to your customers.

For telecoms resellers, IT providers and agencies.

  • Your own login and portal
  • Add and manage customer companies
  • Run sales demos
  • Optional customer logins

Reseller accounts are subject to approval, usage limits and licence terms.

Need help installing?

Meta Comms engineers can help install supported recordings on compatible systems.

Talk to Meta Comms

Compatibility & common questions

Will the recordings work on our phone system?

Meta Media exports common phone-ready formats, but suitability depends on your phone platform and how it handles on-hold and voicemail audio. We check your system before installing.

Can Meta Comms install them for us?

Yes — our engineers can help install supported recordings on compatible systems.

Can we update messages ourselves?

Customer logins let you update scripts and recordings, for example seasonal or closure messages. Account and usage terms apply.

Are prices shown here?

No. We talk through your needs first; see Meta Media for account details.

Better conversations start here.

Tell us how your business works. We’ll take it from there.

Build your system