Estate agents

Phone systems for estate agents

Valuations, viewings and vendor updates all start with a call. Keep enquiries moving when your team is out of the office.

Common challenges

  • Calls missed while negotiators are at viewings or valuations
  • Buyer, seller and tenant enquiries landing with the wrong branch or person
  • Manual notes after every call to keep the property CRM up to date
  • Personal mobiles used for business, so numbers leave with staff

Features worth exploring

Mobile app

Answer and call back on the office number from a viewing.

Call routing

Send sales, lettings and maintenance calls to the right team or branch.

Missed-call reporting

See which enquiries were missed so someone can follow up.

CRM call logging & summaries

Reduce manual notes where your property CRM version and licence are confirmed compatible.

Named property CRM integrations are not assumed. We confirm the exact platform, version, licence and configuration first.
Hypothetical example

An example working day

Illustrative only. Not a customer story or a measured result.

  1. 09:00

    A seller calls about a valuation; routing sends it to the sales valuer.

  2. 11:30

    A negotiator at a viewing answers a buyer on the office number via the app.

  3. 14:00

    The branch manager reviews missed calls from lunch and assigns call-backs.

  4. 17:45

    Out-of-hours calls hear a greeting with opening times and an alternative contact.

Why talk to Meta Comms

Straight answers, checked properly.

Talk to a real person

Call 0300 131 6759 or email hello@meta-comms.co.uk. Your enquiry is reviewed by the Meta Comms team.

Checked before it’s promised

Integrations, connectivity and number transfers are confirmed for your setup before anything is agreed.

A written summary

Your requirements, recommendations and open checks, saved with your enquiry reference.

A planned switch

Contract review, number porting, installation and training agreed step by step.

See how switching works

Better conversations start here.

Tell us how your business works. We’ll take it from there.

Build your system