Name: Stephen Malins
Job Title: Managing Director
Role Description: Stephen is our Managing Director, overseeing the day-to-day operations of the business with a particular focus on sales training. With a wealth of experience in large technology and telecom businesses, Stephen leads by example, guiding our team towards success and ensuring our operations run smoothly.
Previous Experience: Stephen brings a rich background in working with prominent technology and telecom businesses, where he honed his expertise in sales training and operational management.
Fun Fact/Hobbies: Outside of work, Stephen prioritizes spending quality time with his family, creating cherished memories together. Despite his love for the sport, Stephen humorously admits to being terrible at golf, finding enjoyment in the challenge nonetheless.
Name: Nicola Kowalewski
Job Title: Sales Director
Role Description: Nicola is our Sales Director, spearheading our sales efforts with a focus on sales training and field sales management. With two decades of experience in the telecoms industry and a background as a successful business owner, Nicola brings a wealth of knowledge and strategic insight to our sales team.
Previous Experience: Nicola's impressive career spans 20 years in the telecoms sector, where she has excelled in various roles, including as a business owner. Her extensive experience has equipped her with invaluable insights into the industry landscape and a deep understanding of customer needs.
Fun Fact/Hobbies: Outside of work, Nicola treasures spending quality time with her husband and two children, cherishing family moments and creating lasting memories together. She also enjoys the occasional holiday, exploring new destinations and experiencing different cultures to unwind and recharge.
Name: Simon Swann
Job Title: Technical Director
Role Description: Simon is our Technical Director, bringing a wealth of experience and expertise to our technical operations. With a strategic mindset and a deep understanding of complex systems, he leads our technical teams in driving innovation and maintaining the highest standards of excellence.
Previous Experience: Simon's journey includes 12 years of service in the Royal Marines specializing in communications, honing his skills in demanding environments. Following his military service, he spent 8 years as the Head of Technical for a large corporate firm, where he further developed his leadership and technical acumen.
Fun Fact/Hobbies: Beyond the boardroom, Simon is an avid gym enthusiast, channelling his disciplined mentality into fitness pursuits. He also adores spending time with his family and creating fond memories together.
Name: Lillie Eaton
Job Title: Operations Manager
Role Description: Lillie leads our Operations team, overseeing Billing, Accounts, Support, and Customer Service functions. With a keen eye for detail and a passion for ensuring seamless operations, she orchestrates the smooth functioning of essential processes that keep our company running efficiently.
Previous Experience: Lillie brings a wealth of experience from her tenure working with large wholesalers and resellers. She is a master at LG iPECS systems and is renowned for her expertise in billing practices.
Fun Fact/Hobbies: Outside of work, Lillie enjoys the simple pleasures of dog walking and indulges her creative side with baking, often sharing her culinary delights on TikTok for her followers to enjoy.
Name: Megan Luton
Job Title: Sales Manager
Role Description: Our Sales Manager Megan has a passion for building lasting client relationships and a knack for identifying opportunities. Megan has a strategic approach to enable her to tailor solutions to meet our clients needs, ensuring their satisfaction and our long-term partnership. Being passionate about encouraging the team to meet certain standards through a variety of different avenues, Megan is passionate about providing the best customer experince possible.
Previous Experience: Megan has a wealth of knowledge after working in Telecoms for over 8 years. She is well known for her friendly approach with getting to know customers on a personal basis and gets to know customers wants and needs whilst being adaptable to achieve these. From her experience in previous roles she has valuable insight and lessons that she can bring in to her role as our Sales Manager, enabling her to deliver exceptional results and drive sustainable business growth.
Fun Fact/Hobbies: Outside of work, Megan enjoys spending time with her family and going on adventures with her dogs. She also has a cooking page where she shows off her skills in the kitchen.
Name: Chris Darwin
Job Title: Account Manager
Role Description: Our Account Manager Chris has a passion for building lasting client relationships and a knack for identifying opportunities. Chris has a strategic approach to enable solutions to meet our client’s needs, ensuring their satisfaction and our long-term partnership. Being passionate and enthusiastic about encouraging the team to meet certain standards through a variety of different avenues, Chris is passionate about providing the best customer experience possible.
Previous Experience: Chris has a wealth of knowledge after working in Management for over 8 years. He is well known for his friendly approach with getting to know customers on a personal basis and gets to know customers wants and needs whilst being adaptable to achieve these. From his experience in previous roles, he has valuable insight and lessons that he can bring in to his role as our Account Manager, enabling him to deliver exceptional results and drive sustainable business growth.
Fun Fact/Hobbies: Outside of work, Chris enjoys spending time with his family and his son, also occasionally down the bingo hall. His biggest passion is playing football and wouldn’t have it any other way .